You already know the column, “Documents & Notes” from the “Contacts” module and the modules of the workflow. Here you can provide and store different documents, with the advantage that you tie the necessary documents directly to your order, and that you have an overview of the entire communication regarding the order. The only difference to the contact module is that you cannot add field service activities to the order. The creation of a note, fax or a letter will therefore not be dealt with in greater detail here.